E-Commerce Packaging: the Ins and Outs
- 03 November 2020
When it comes to packaging design for online products, there are many factors that come into consideration. Beyond just making your product attractive, issues regarding eCommerce packaging have also been raised.
Ecommerce, or electronic commerce, is the buying and selling of products on an online store. The question comes in when considering how to design a product to stand out of the proverbial crowd, especially in an online setting.
With a huge majority of consumers turning towards online shopping in 2020, there is no doubt that the shopping experience has changed drastically. This change in consumer experience signifies huge implications for shopping design. As a result, it is important for marketers to learn how to better advertise their products on the virtual shelf.
This not only applies to products but services as well. Online retailing has taken the world by storm especially with the onset of Covid-19. Even as the situation stabilises, it is clear eCommerce platforms are not going away anytime soon, if at all.
We’ve talked about how important packaging is for a brand and the best steps to design an impactful packaging to grab your consumers’ attention in a brick-and-mortar store. But consider this: how does designing a product differ when it comes to doing it for an eCommerce store as compared to physical stores?
Well, since you are designing products to showcase on a digital platform, there are factors present that would not otherwise be considered for a physical setting. Research has shown that the online customer experience is more than just conveying product information — it must also mimic the sensory experiences that products evoke in the offline world. It is important to keep this in mind when creating your packaging so as to successfully draw in consumers in your e-commerce journey.
Factors to consider in an online packaging design
1. The product packaging must be photogenic
It goes without saying that you would be taking a photo of your product or service in order to promote it in online stores. If you want to appeal to your consumers with your product, you need to make sure it stands out, is attractive, and captures well on photos.
What usually works for the screen are often graphics that pop. In fact, graphics appeal to both the older and younger demographic. Older consumers with vision problems appreciate the clear visuals, and younger consumers think graphics look cool. Use it to further enhance your product design and draw in a larger online crowd. With emotional appeal in mind — think about what makes a product design feel personal and welcoming on the screen.
2. It must have an idiosyncratic point
It’s easy to go with the flow and design a packaging that has worked for millions of other products. But consumers online are no longer interested in the same thing. They want to see something different — unusual, even — that firmly grabs their attention and holds it. What has worked for brands in the virtual sphere are their unique shelf designs. So, embrace your weirdness and get creative!
Take a look at the packaging for the Festina Divers Watch. By encasing their watches in a bag of water, they are conveying the message that their watches are completely and utterly waterproof. This is a great example of an extremely memorable and innovative packaging. Consumers are sure to remember it for some time to come.
3. It must go well with the eCommerce site
You may not realise this, but it is not enough to just have a strategic packaging for your product. Consider how it looks when placed on the eCommerce website. Does it blend well with the web design, or does it clash? No matter how amazing your packaging is, that can come to nought if it does not go together with your website design — which will turn consumers away.
Minimalism and white space are all the trend right now. Consumers prefer a clean, simple look rather than a cluttered design with unnecessarily complicated fonts. They want to be able to tell at one glance the brand, the logo, and the product offered, rather than having to scan through plenty of labels just to find out the information.
The rise of eCommerce
As more online businesses spring up, the consumer shopping experience shifts bit by bit. This presents businesses with plenty of opportunities to get creative and adapt to the new situation. Instead of continuing what has always worked, it should be time to rethink and develop new ideas to grow alongside such changes.
Design evaluation is but an example. The shift online allows businesses to experiment with the virtual space, and how it interacts amongst different cultural, social and retail contexts. Perhaps with this shift, it is time to set new KPIs for design — one that succeeds by being quirky and idiosyncratic.